I have done this exactly once in my lifetime, two years ago. Maybe in another few decades, I’ll do it again, if I live long enough.
And yes, even if your name is Karen but you had a good reason to ask to speak to the manager, you can also reply
I have done this exactly once in my lifetime, two years ago. Maybe in another few decades, I’ll do it again, if I live long enough.
And yes, even if your name is Karen but you had a good reason to ask to speak to the manager, you can also reply
Normally, when you’re being a reasonable human being, the employee you are talking to is the one that calls their own manager when they realize your valid issue is one that they can’t handle or make a decision on.
Yeah the one time I asked to speak to the manager the first person I spoke to at their call centre (who was really trying her best to be helpful) did exactly that. It was her manager that was obstructive and dismissive, and that when I asked to speak to their manager in turn - who was even worse