Scrum is an agile framework that, if applied properly, can boost the efficiency of teamwork. It is known to be versatile enough, so it could be applied in basically any sort of productive teamwork, even beyond IT (e.g. bakeries, government organizations, etc.)
However, I’ve never ever seen it being used anywhere else other than in software development, therefore I’ve always been curious if Scrum is actually being used outside of IT somewhere.
I have a friend whose team uses Scrum as an internal auditor at a utilities company. Their audits are treated as epics while specific deliverables or findings are stories. After a few weeks of growing pains, he likes it a couple of years after implementation.
Myself? I’ve had mostly bad experiences working in various IT and Dev roles both as a IC and team manager. Maybe it’s because I’ve been trained on using it, but I still believe in the methodology and blame greedy implementations. I see management/customers count or haggle points, sizes, or hours and it’s like staring down a speeding freight train.