So I developed a chronic illness years ago. It makes working outside the house pretty much impossible for me. I ran my own business for a good while, but it’s struggling. I have all kinds of random skills and abilities, but I don’t really see how they fit together in the context of employed work, so for all intents and purposes, I would have to consider myself as someone with little experience regardless of what I might do.
In the meantime, I’ve been studying web development, and that’s probably what I’m going to try to do, but I was just wondering what other realistic possibilities are there out there for someone in my situation? I just want to see if there’s anything I’m not considering.
Call center or customer service, both of those at my company are fully remote so we can higher cheaper people and they hire basically anyone that breathes
This. But not a BPO. Work for the call center for a specific company. Don’t do a company that where others outsource too. I work for an ISP and we simply aren’t bringing anyone back to the office because we can actually employ more people WFH than in office. We can hire people 2-3 hours from the nearest office cause they simply don’t need to drive in. My wife worked at a BPO as a trainer and even when WFH was popular during COVID they mandated people work in the center and wouldn’t give paid time off for getting COVID which lead to more exposure. It was a disaster.
Remember, BPO’s try to do the job for the lowest possible cost which means cutting a lot of corners and not worrying about quality. A business that keeps all of its resources in house is more likely to care about quality and the care of its employees. Case in point, when we discuss changes for our employees we weigh some agents leaving with the cost of training new ones and the cost of implementing said changes. BPO’s simply make said changes knowing they are going to train another class every month for the foreseeable future.
+1. My employer has its own internal customer support group and they have regular corporate work lives compared to BPOs that treat employees like disposable cattle.