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Don’t give Sony any ideas. But yes, studios should get two choices, either open up the server or fully refund every single cent at least to the players that played the game in the year before the shutdown was announced (just so they don’t say they don’t have to put a shitload of effort on a dead game).
The same should apply to all digital sales.
If you give LLMs that much latitude you are going to have your NPCs spread conspiracy theories and fascist crap left and right in your game and a PR crisis on your hands.