At work I’ve been thrust into a support function for some random system (I’m in analytics) and one of the roles I work with is fairly entry level, so lots of younger folk. I have been floored by some of the basic-ass shit I’ve walked them through. (Like explaining that you can copy and paste the url into a browser if the link isn’t clickable for whatever reason. Also had to clarify what url meant–is this not a common term anymore?) I had just assumed that because they’re younger and grew up with the internet, they’d smoke the hell out of me. But I guess interfaces are so streamlined these days many got away with never having to learn basic troubleshooting the same way I did as a millennial.
I’ve never tried this, but advice I’ve seen online is if your doctor won’t order testing, ask them to note in your chart that they are declining testing. Apparently the implicit threat of a lawsuit if they’re wrong is enough to kick at least some of them into CYA mode.