celerate

She was Jabba the Hut?

What could go wrong?

This one doesn’t surprise me. I remember a recording of a guy in India doing a job interview over the phone. He had a friend on a other phone giving him the answers to the test questions. The person giving the interview heard enough in the background to figure this out, and gave the cheater tips on how to be less obvious next time.

My impression is that being an MSP is a turn-key solution. A bigger company sells you the tools, training and support staff so you can cosplay as an IT company. The companies providing the tools, training and staff are making you dependent on them too, as well as making bank referring you to their partner solution providers.

The ISP here does exactly that.

My boss paid for contacts from a lead generation company. Said company provided us with a bunch of names and phone numbers, and said they had called to make sure the clients were interested before providing us the list.

When I called, I would get told off and the prospective clients would tell me they had never heard of us and didn’t get any calls prior. I reported this to my boss. He went back to the leads company with this and they told him “oh, we definitely called these people” and that was good enough for my boss.

Thank God he scrapped that lead generation plan. I don’t know how much he paid the lead generation company, but I’d wager they wrote a web scraper for school and ISP contacts and just sent him that list.

I worked for a company that was also a small ISP. If the internet service for our clients went down we were not allowed to tell them the truth. We either had to blame the upstream provider, or act like we had just heard about it and were looking into it.