FailBait@lemmy.worldtoSelfhosted@lemmy.world•[RANT] I pay $70/mo for this privilegeEnglish
11·
1 year agoAbout to move to a new house, pretty much had to harass Verizon for a week to add the address to their database so I could move our service.
$70/mo for 1Gig up/down with no cap. The alternative was Xfinity.
I was not going to Xfinity.
Xfinity also lied and told me there wouldn’t be a cancellation fee since I wasn’t under contract (so I thought) and I was moving to an area that they didn’t serve.
Turns out when I had called in a year prior with a question they “renewed” the contract without my approval and there WAS a cancellation fee. But never told me. Never sent me a bill.
Didn’t know anything until I got a collections letter for $400. Called them up and they had the notes on my account from the three different reps I spoke to over the phone to confirm there was no fee. Because there were so many conflicting reports online I wanted to be sure. They did not give a fuck and pretty much admitted their reps lied.
So fuck Xfinity.